Why we quote every order.

Not every product and finish combination works together, and not every piece of artwork is ready for the press it's headed to; that's normal, not a problem. 😉

It's exactly what a quote is for. Before anything goes into production, we check that what you've chosen is actually possible, and we flag anything your artwork needs before it costs you time or money. You get it right the first time. 🙌

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Tell us what

you need

Browse the catalog for ideas, or just tell us your quantity, the item, your decoration idea, and your timeline. Not sure yet? That's okay; we'll help you figure it out.

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We price

everything in

Product, decoration details, and quantity impact pricing, so we factor them in before you get a number, not after. You'll get a firm quote and timing within 1 business day. No hidden fees, no surprises later.

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You approve

the details

Review your quote and your artwork proof, and lock in your production timeline. Need a change? No problem; it's still just a conversation at this point, not a locked-in order.

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We produce

and ship

Once you approve everything to your liking, we get to work. You'll get tracking and updates the whole way, so there's nothing left to wonder about.

Mugs

Small & First-Time Orders

Ordering two dozen mugs for your office? You're exactly the kind of order we love. There's no minimum here, every request gets real attention.

Large Orders

Large & Recurring Programs

Running a multi-location rollout, an annual swag budget, or an ongoing reorder program? We scale with you, dedicated support, consistent pricing, and logistics handled in-house.

FAQs

Q: How long does a quote take?

A: Most quotes come back within one business day, often faster for straightforward requests.

Q: Why do some orders have a minimum quantity?

A: Each product's pricing starts at a set quantity — for some items, that's as low as 5 units — because decoration methods like screen printing, embroidery, and engraving carry a one-time setup cost (burning a screen, digitizing a logo) that's the same whether you're producing a dozen pieces or a few hundred. The minimum is the point where that setup makes sense for both sides.

Q: How is my final price calculated?

A: The tiered pricing on each product page is a starting reference; cost per unit drops as your quantity increases. Your final quote also factors in decoration, add-on options, and any setup or run charges specific to your order. Ordering multiple products together or running a recurring program can also unlock additional discounts beyond the published tiers, so it's always worth asking.

Q: How do I pay once I approve my quote?

A: Once your quote is approved, you'll get a secure payment link to complete your order online.